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Online buying options

What are the online buying options at iBuyFlowers?

• What are the 5 buying options at iBuyFlowers?
• Buying bulk lots
• Create a custom box
• How does our shopping list technology work?

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Order information

Find here all questions about your orders like when to order or cancel & update your order(s).

• How can I track my package?
• Up to when can I cancel my order?
• What are your shipping charges?
• What are the delivery days per country?
• How do I cancel an order?

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Shipping & tracking information

Find here all necessary shipping and tracking information

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Standing Order

Standing Order

• When is my credit card charged for Standing Orders?

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Payment & credit card information

Find here all questions regarding payment and credit card issues.

• When will my credit card be charged?
• Why do I need to add a credit card?
• Is my credit card information stored at iBuyFlowers?
• How does a refund work?

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Quality issues

Find here all information in case you flowers did not arrived correctly.

• How do I submit a claim?
• Claim and Refund Policy for iBuyFlowers Customers

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Product related

Please find all information product related.

• How to treat your Garden Roses upon arrival?
• How to treat your (Spray) Roses upon arrival?
• How to treat your Anemones upon arrival?
• How to treat your Ranunculus upon arrival?

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Technical related

Please find here all items related to technical issues.

• Do I need to download an app for my phone?

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