Online buying options
Find all details about buying methods, bulk orders, and boxes.
- Buying bulk lots
- Create a custom box
- What are the 5 buying options at iBuyFlowers?
- How does our shopping list technology work?
Orders
Find all questions about placing, canceling, or updating orders.
- How do I cancel an order?
- Up to when can I cancel my order?
- What are the delivery days per country?
- When to order my flowers?
- What is your minimum box quantity?
Shipping & tracking
Find all details about delivery, shipping costs, and tracking.
- How can I track my package?
- What are your shipping charges?
- What is our shipping policy?
- To which countries do you ship flowers?
- Do I have to sign for my boxes upon delivery?
Standing Order
Find all info about recurring orders, billing, and scheduling.
- When is my credit card charged for Standing Orders?
- To what credit card do you charge my Standing Order?
- What's the shipping address for my Standing Order?
Billing & credit card
Find all payment details, credit card info, and refund options.
- How does a refund work?
- Why do I need to add a credit card?
- When will my credit card be charged?
- Is my credit card information stored at iBuyFlowers?