Up to when can I cancel my order?

Order must be cancelled online through your purchase order dashboard up to 1 day prior packing (or 5 days prior arrival day) with a few exceptions.

Orders can be cancelled up to 1 day (before 8 am est) prior the packing date of the farm .
There a a few exceptions:
  • Bouquets maximum 5 days before packing (or 9 days prior arrival date)
  • Tinted flowers maximum 4 days before packing (or 8 days prior arrival date)
  • Flowers from The Netherlands maximum 2 days before packing  (or 4 days prior arrival date)

Click here to view how to cancel your order online or call our customer support at +1 844 428 9100 for assistance.