A refund is made to the credit card on file you purchased the refunded flowers with.
Once your claim is approved, we do a refund for the total amount of the approved claim to the credit card this box was charged to.
If you purchased a customized box, and did not filled the box up to 100%, iBuyFlowers does not refund any additional freight costs.
Depending on your bank, a refund can take 1-7 business days before your money will be in your account.