At iBuyFlowers, we understand the importance of protecting your order during transit. That's why we take a personalized approach, considering the specific type of flower and its country of origin. By doing so, we can implement precautions that are perfectly tailored to each variety, effectively preventing freezing.
Air Hole Strapping
For flowers sourced from Latin America, a vital step we take is to strap air holes at the ends of boxes. This measure maintains a controlled environment within the packaging, shielding the flowers from exposure to freezing conditions.
Added Packing Material
Delicate flowers originating from Holland receive special attention as well. As a necessary precaution, we add extra packing material to provide an additional layer of insulation, safeguarding sensitive blooms from potential frost damage.
Critical Unloading Process
While our precautions are meticulous, a critical stage is when flowers are unloaded from the aircraft, often in locations like Memphis. To mitigate freezing risks during this stage, we ensure air holes are closed, minimizing exposure to cold air.
Swift Refrigeration
To minimize exposure to cold temperatures, we prioritize swift transportation of your flowers to cool storage immediately after unloading, reducing the risk of frost damage.
Proven Track Record
Our commitment to quality shows in our track record. Over the years, less than 1.5% of our winter shipments have experienced any form of frost-related issues. We continuously refine our processes to ensure optimal flower condition upon arrival.
Your Assurance
Should an unlikely frost-related issue occur with your flowers, rest assured, we're here to support you. Follow our straightforward claim procedure for guidance on addressing such situations.
We stand by our commitment to delivering excellence in every petal. If you have any questions regarding our quality control processes or our products, please feel free to contact our dedicated customer support team. Your satisfaction is our top priority.
Email: customerservice@ibuyflowers.com
Phone: 844-428-9100