Make sure your Valentine's Day flower order goes smoothly by following these crucial steps. Avoid any potential issues and ensure a seamless experience.
Add a Backup Credit Card:
Add a backup credit card to your account now to prevent any delays in processing your order. We charge approximately 10 days prior to your chosen delivery date, and sooner for bouquets and tinted items. In case of any payment issues, the backup card will be used to avoid disruptions.
Add a backup credit card here »
Communicate with your Bank:
Contact your bank to mark iBuyFlowers as a safe and trusted vendor. This process, known as "whitelisting" or "preferred vendor," helps prevent any potential fraud alerts that may lead to declined charges. Inform your bank that you anticipate multiple charges within a 24-hour period.
Increase Your Daily Credit Limit:
Since Valentine's Day flower orders often involve higher spending, verify that your daily limit can accommodate the total amount of your order(s). You can request your bank or card company to adjust this limit, either temporarily or permanently.
Watch for FedEx Tracking Emails:
Keep an eye out for tracking emails from FedEx. When the farm generates your shipping label, FedEx will automatically send you the tracking information. Save these emails for reference. Note that the shipping/arrival date in the email may appear one day earlier, but rest assured, we will pack and ship according to the date you specified.
Capture Images of Your Box Labels:
Before disposing of them, take pictures of your box labels. This precautionary step can be invaluable if you need to file a claim due to any quality issues. Ensure the labels from the farm, FedEx, and clear, detailed pictures of the affected product(s) are captured.
For any further assistance or questions, feel free to contact our Support team.
Email: customerservice@ibuyflowers.com
Phone: 844-428-9100